Shipping & Returns

Thank you for shopping at Hometown Print & Design! We appreciate your business and will do our best to make sure that you are completely satisfied with your purchase. Here's some information about our shipping and return policies.

Shipping: We strive to fulfill and ship all orders as quickly as possible. Once your order has been processed for shipping, you will receive a confirmation email with a tracking number so that you can follow your package's journey. Standard shipping times vary depending on your location and carrier, but most orders are delivered within 5-10 business days.

Returns: If for some reason you are not completely satisfied with your purchase, please reach out to us as soon as possible and we can see what we can do to make things right. 

Manufacturer Flaws & Defects: While we do personally inspect each garment prior to printing to ensure that you get a quality product, in the event that you do receive a garment that has a manufacturer defect, we are happy to offer a 21 day return window. Defective garments include those with factory defects in stitching, holes, rips or other issues. Please note that all returns must be in their original condition (not including packaging), otherwise we cannot accept them. If you do receive a defective garment, please contact us as soon as possible so that we can help you arrange for a return or exchange.

Return Shipping Address:

Hometown Print & Design
28214 N 31st Ave.
Phoenix, AZ 85083

 

As we are a small business, please note that customers may be responsible for the cost of return shipping. Once we receive your return, we will process your refund or exchange as quickly as possible. Refunds will be issued to the original payment method used for the purchase.

If you have any questions about our shipping or return policies, please don't hesitate to contact us. We are always happy to help!